William Lotz, D.Min, CCISM

Bill is the founder and executive director of Chaplain Services Network. He began his involvement in emergency services as a firefighter with Cowlitz County WA in 1978. Bill has a degree in Forest Management and worked with the US Forest Service in North Idaho. He was a Firefighter EMT with Benton County Fire Dist#1 while also serving as a local pastor. Bill began a chaplain program with BCFD#1 and Kennewick Fire which has grown to become Chaplain Services Network, serving emergency services agencies in Southeast Washington.

Bill has a Master of Divinity Degree and Doctor of Ministry Degree from Gateway Seminary. He has a Certificate in Critical Incident Stress Management from the International Critical Incident Stress Foundation and teaches CISM courses throughout the US and Canada. He s a member of the American Academy of Experts in Traumatic Stress and also serves as an instructor and is past Training Director for the Federation of Fire Chaplains.

IIBHN 2021 Presentations

May 6, 2021, 9:45-12:00 (MST). Virtual

Overview of Critical Incident Stress Management/Peer Support – Why, What, Who, How

Critical Incident Stress Management (CISM) – Psychological First Aid – Peer Support Teams(PST) – BattleMind – These are all terms that have been around for some time. They all deal with distress resulting from involvement in critical incidents, something that happens to first responders more often than we would like. This workshop will provide an overview an understanding of Critical Incident Stress Management/Peer Support. What is it? Who is it for? When should it be used?How does it work? All first responders should be aware of CISM/PST as a resource for work fitness and what to expect when it is accessed.

Learning Objectives:

  • Learn what CISM/PST is and is not
  • Understand who CISM/PST is designed to serve
  • Gain an understanding of different types of stress and the stress response
  • Learn the tools used in CISM/PST

May 6, 2021, 12:30-2:30 (MST). Virtual

Building Resilience for You & Your Team – How you and your Operational Unit can Become More Resilient

Learning Objectives:

  • Gain an understanding of the biochemical stress response
  • Learn the symptoms of stress and identify your own stress response
  • Learn the definition of resilience
  • Learn the five factors of resilient people and how to develop resilience on your own

May 6, 2021, 2:45-5:00 (MST). Virtual

Dealing with Traumatized & Grieving People – A Primer for First Responders

For most first responders, the most difficult part of a crisis scene is not the crisis operation itself but having to deal with the victims of the loss – their own community members who are traumatized, grief-stricken, and seemingly inconsolable. For many firefighters, paramedics, and law enforcement, this is the worst part of the job. Our workshop will help first responders learn a simple formula (The 4-Ps) for dealing effectively and compassionately with traumatized victims, while at the same time lowering their own stress.

Learning Objectives:

  • Learn the basic symptoms of the initial Stress/Trauma reaction.
  • Through the 4-P’s of Initial Crisis Intervention
Raoul RolfesWilliam Lotz, D.Min, CCISM