William (Bill) Lotz is the founder and executive director of Chaplain Services Network, serving emergency services agencies in the Pacific Northwest. He has served as a Chaplain in Fire/Rescue, Police, Corrections, Hospital, and Hospice settings. Bill holds a Master of Divinity Degree and a Doctor of Ministry Degree from Gateway Seminary and a Certificate in Critical Incident Stress Management from the International Critical Incident Stress Foundation. He teaches Critical Incident Stress Management, Stress Resilience, Crisis Intervention, Fire & Police Chaplaincy, and Peer Support throughout the US and Canada and is a member of the American Academy of Experts in Traumatic Stress.